The Playbook for Local as a Healthcare Strategy

The Playbook for Local as a Healthcare Strategy

Engaging high-needs Medicare and Medicaid members can be a huge barrier to better health and a consistent challenge for even the most innovative health plans. In addition to medical needs, many of these members have unmet social needs and live in diverse, hard-to-reach communities.

In order to successfully engage these members, health plans must meet them in the communities they live and work and provide the right solutions and resources. Our expert panel will share how using personalized, community-based solutions help plans identify member needs, build meaningful relationships, establish trust, navigate care gaps and boost outcomes.

Topics include:

  • Overcoming cultural barriers and health disparities
  • Structuring the right outreach strategies
  • Strategically implementing technologies and services
  • Creating empathetic connections
  • Building consistent, meaningful engagement

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