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The Disenrollment Tsunami: How to Enhance your Medicaid Redetermination Strategy

The Disenrollment Tsunami: How to Enhance your Medicaid Redetermination Strategy

Trenor Williams, MD

CEO & Co-Founder,
Socially Determined

Trenor Williams, MD, is a family physician, entrepreneur, former health system executive and consulting leader. He is the founder and CEO of Socially Determined, where he is responsible for developing the overall company vision, leading fundraising activities with strategic investors, and providing executive oversight for all commercial clients.

Trenor began his career as the Medical Director of Family Practice at Mammoth Hospital in California. He served as Lieutenant Commander in the United States Naval Reserve. His experience includes leadership roles at Healthlink and Deloitte.

In 2008, Trenor founded Clinovations, a strategic healthcare consulting firm, and served as CEO. He was responsible for leading and implementing a clinical healthcare IT strategy for a nine-hospital health system. He also developed and implemented strategies for integrating national and state health policies into organizational IT and quality initiatives. He sold the company to the Advisory Board Company (ABCO) in 2014 and stayed as Managing Partner in the Consulting and Management division until 2016.

Trenor holds a Bachelor of Science in Biology from Virginia Polytechnic Institute and received his Medical degree from Marshall University.

Mildred Menos

Director, Medicaid Product
Administration, Horizon BCBS of New Jersey

Mildred has been with Horizon Blue Cross Shield of New Jersey for six years.  In her prior role, she served as Director of Member Advocacy and Community Outreach Transformation for the Medicaid membership. In the past year, Mildred has overseen the development and launch of Horizon’s first mobile application for Medicaid members and worked across lines of business to introduce access to doula services to members on the State Exchange, a first for New Jersey.

Before joining Horizon, Mildred served as the Director of Project Management for the Life Raft Group, where her passion for patient advocacy began. She has served as a Patient Advocacy Fellow with the Drug Information Association and received Seton Hall University’s Young Alumni Impact Award in recognition of her work with the rare disease community.

Mildred is an active member of the Medicaid Health Plans of America, serving on its Board of Directors and Chairing its Communications Committee. She holds an MBA from the University of Pittsburgh, an MA from Columbia University and a BA from Seton Hall University.

Darrel Ng

Vice President,
Communications & Marketing,
Health Net

In this role, Darrel leads and oversees Health Net teams responsible for marketing and communications on behalf of Health Net and California Health & Wellness. He brings over two decades of experience providing strategic communications counsel to political, government and corporate leaders nationwide. Darrel is an expert in leading public affairs, corporate communications and marketing teams in the healthcare payer, provider and digital health space. In 2021, he helped the state of California to lead COVID-19 vaccine communications for four months, leading the country’s most successful vaccine rollout program.

Before joining Health Net, Darrel founded Fast Twitch Communications, a health care-focused strategic communications firm. He also held senior positions at W2O Group and Anthem, Inc. He is a seasoned professional in the world of campaign politics and health policy and has worked on three presidential campaigns – most recently as the director of vice-presidential rapid response for the Romney campaign in 2012. He has also served as a spokesperson for Gov. Arnold Schwarzenegger and the California Department of Insurance.

The Disenrollment Tsunami: How to Enhance your Medicaid Redetermination Strategy

This year’s end of the Public Health Emergency and the Medicaid continuous coverage provision kicked off a 12-month unwinding period, which is expected to bring an unprecedented churn in Medicaid programs across the country. Redetermination could cause 18 million Americans to lose health coverage, creating care gaps for the most vulnerable and widening health disparities.

To navigate Medicaid Redetermination, MCOs must use data-driven strategies to identify members proactively.

Topics for discussion include:

  • Best practices and lessons learned in addressing SDOH and social risk among Medicaid members to manage risk, improve outcomes, and advance equity – at scale
  • Leveraging demographic data and social risk analytics to inform outreach strategies
  • Assessing the impact of health literacy challenges and language barriers

Trenor Williams, MD

CEO & Co-Founder,
Socially Determined

Mildred Menos

Director, Medicaid Product
Administration, Horizon BCBS of New Jersey

Darrel Ng

Vice President,
Communications & Marketing,
Health Net

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