Subscribe to the pod Pre-Register for Our Live Webinars

ROI-Centered Care Summit From Pilots to Performance: Proving ROI in Hybrid Care Models

Reshma Gupta, MD

Chief of Population Health & Accountable Care,
UC Davis Health

Dr. Reshma Gupta is a transformative healthcare executive with experience leading large-scale healthcare transformation across complex health systems and national payment reform initiatives– dedicated to innovation in population health, affordable healthcare, and social justice. With expertise in clinical and operational transformation, digital strategy, and policy, she has consistently driven high impact initiatives.

Through the University of California Office of the President, she co-develops system-wide population health strategy across multiple campuses, social needs integration, and high-risk patient management initiatives including tech-enabled care and keeping patients healthier at home. As Chief of Population Health and Accountable Care at University of California Davis Health, Dr. Gupta oversees the enterprise-wide population health and accountable care portfolio to operationalize and modernize care pathways across inpatient and outpatient settings, standing up quality and equity improvement systems, and launching digital health and AI platforms. Nationally, she has advised the CMS Innovation Center on primary care transformation and advanced payment models and currently serves as an advisor to state and federal agencies on affordability and health system delivery reform. 

Robert Sumter, PhD

Chief Operating Officer,
Ascension

Robert Sumter has more than 25 years of healthcare leadership experience driving operational excellence, strategic growth, and innovation across hospitals and health systems. He currently serves as Market COO for Ascension, where he oversees operations and strategic initiatives focused on improving patient outcomes, financial performance, and care delivery.

Prior to Ascension, Robert served with UnitedHealth Group as the Interim Deputy COO and Chief Operating Officer for UnitedHealthcare Community & State. His leadership experience also includes executive roles at Hawaii Pacific Health, Regional One Health in Memphis, Tennessee, and Spectrum Health, where he served as Chief Operating Officer. Throughout his career, he has consistently led initiatives that improved patient satisfaction, reduced hospital length of stay, increased operational efficiency, and enhanced financial performance.

Robert is widely recognized for his ability to lead large-scale operational transformations and build high-performing teams focused on delivering quality care and sustainable growth. His expertise spans hospital operations, healthcare strategy, population health, performance improvement, and executive leadership.

He earned his Bachelor of Science in Health Sciences from the University of Minnesota and a Master’s degree in Computer Resource and Information Systems Management from Webster University in Webster Groves, Missouri. He also holds an MBA from Pfeiffer University in Misenheimer, North Carolina.

 

Yarrow McConnell, MD

Chief Medical Officer;
Surgical Oncologist,
Multicare Cancer Institute,
MultiCare Health System

Yarrow McConnell, MD, MSc, FACS, FSSO, is a board-certified surgical oncologist, specializing in the treatment of breast cancer and benign breast disorders. Her expertise includes lumpectomy, mastectomy, sentinel node biopsy, and axillary dissection. She is also highly skilled in oncoplastic techniques to restore breast contour and symmetry following cancer surgery.

For patients pursuing reconstruction, Dr. McConnell performs skin and nipple sparing mastectomies in close collaboration with plastic surgeons to provide both immediate and delayed reconstruction options. She also offers flat aesthetic closure for those who choose not to undergo reconstruction. In complex cases involving inflammatory, recurrent, or locally advanced breast cancer, she is experienced in performing modified radical and radical mastectomies.

In addition to cancer care, Dr. McConnell treats a variety of benign breast conditions through both in-office and surgical procedures, including cyst aspiration, duct excision, abscess drainage, and steroid injections. She also provides comprehensive breast cancer risk assessments and guidance on genetic testing, enhanced screening, and prevention strategies.

Dr. McConnell leads the Breast Program at MultiCare Cancer Institute, overseeing the coordination and advancement of breast care services across the system.

Outside of work, Dr. McConnell enjoys gardening, baking, woodworking, and knitting. She can often be found hiking with her husband and dogs or spending time with family and friends.

Albert Villarin, MD

Vice President, Chief
Medical Informatics Officer,
Nuvance

ROI-Centered Care Summit From Pilots to Performance: Proving ROI in Hybrid Care Models

Join us for the second ROI-Centered Virtual Summit, co-hosted by TytoCare, Bright Spots in Healthcare, and ATA.

Last year, the ROI-Centered Care Summit explored how provider organizations were building new access strategies through hybrid care. This year, the conversation advances to the next challenge: how to operationalize those models at scale and prove their value across clinical, operational, and financial performance.

As hybrid care shifts from innovation to expectation, provider organizations are under increasing pressure to show what actually performs. The question is no longer whether virtual and hybrid models can expand access. It is whether they can improve throughput, strengthen the care experience, extend reach into communities, and deliver financial results that hold up over time.

This summit brings together provider leaders who are doing exactly that. Through real-world examples, they will share how their organizations are moving beyond pilots to embed hybrid care into workflows, teams, and care delivery models in ways that drive meaningful performance.

Tailored for healthcare providers, clinical leaders, and executive decision-makers, this summit is designed for organizations focused not just on innovation, but on building scalable, financially viable models that can endure.

Key Themes Include:

  • From Access to Throughput: Turning expanded access into measurable system performance
  • Beyond the Pilot: What it takes to operationalize and scale virtual care across the enterprise
  • Care in the Community: Extending care into non-traditional settings to reach underserved populations
  • The Real ROI Equation: Connecting clinical outcomes, operational efficiency, and financial performance
  • Execution at Scale: Embedding new models into workflows, teams, and systems that stick

Whether you are a hospital leader, provider executive, or part of an ACO, this summit is designed to surface practical strategies you can apply to build sustainable, ROI-driven care models.

Reshma Gupta, MD

Chief of Population Health & Accountable Care,
UC Davis Health

Robert Sumter, PhD

Chief Operating Officer,
Ascension

Yarrow McConnell, MD

Chief Medical Officer;
Surgical Oncologist,
Multicare Cancer Institute,
MultiCare Health System

Albert Villarin, MD

Vice President, Chief
Medical Informatics Officer,
Nuvance

  • SUBSCRIBE

    to the Bright Spots in Healthcare Podcast

Excellent programming.  This was my first time attending, and I will be a regular listener. Topics are relevant and timely.

— Margot Ozyp, Vice President, Contract Operations and Performance, Equality Health

I learn something practical every time I tune in!

— Heather Peterman, Director of Healthcare Research and Quality, Minnesota Department of Health Services

These webinars are very helpful and relevant.  They are easy to listen to and have a great variety of topics, speakers and information.  The pace is really engaging.

— Michelle Nelson, Senior Director, Health Improvement, United Regional Health Care

Great conversation about real-life problems caring for real-life patients!!!

— Kim Tjanden, Medical Director, Community Health, CentraCare

Enjoy your programming. Always much needed and relevant information.

— Mary Freeman, Director, Baptist Memorial Health Care

The topics were directly aligned with our company’s missions!

— Tracy Fennessy, Senior Relationship Manager, Business Development & Community Health, Point32Health

Who knew there would be a podcast about my actual job? I appreciate hearing how others are navigating the health plan world.

— Hayley Peebles, Lead Care Manager, Network Health

The Bright Spots series is always very well organized. Provides insight and recapping of key points. Happy to never be lectured or read to, but rather a great productive conversation style.

— Marie Wendt, Director of Clinical Quality & Care Management, Great Lakes Physicians Organization, P.C.

Your programming is spot-on for presenting new and innovative ways to improve health outcomes and care to our members.

— Shelley Krawchuk, RN, CPHQ, Clinical Program Manager, Health Net, Inc

I appreciate the well-balanced nature of the presentation. It gave me great ideas that can be easily implemented.

— Eileen Esposito, Vice President, Ambulatory Clinical Practice, Catholic Health

This is a great opportunity to bring together experts and have an open conversation. There are so many questions. One whole session could be on questions about how engaging it is! Thank you!

— Tracey Greene, Vice President, Personalized Health, Aetna National Medicaid

I picked up quite a bit that I had not considered with SDoH digital divide. It was especially interesting to hear from the panelists their thoughts and the programs they have put into place to improve the member experience, as well as barriers with language and culture. Thank You!

— Jesse Stakes, Associate Director, Clinical Quality, United Healthcare

Great information! Very timely and relevant to what is happening in healthcare.

— Laurie Evans, Director, Business Analytics, Blue Cross Blue Shield of Tennessee

The session inspired ideas and initiatives to share across my team at Humana on how we can strengthen our service delivery and implement these strategies in the buildout of new lines of business.

— Nicole Bell, Senior Market Development Professional, Humana

My first time connecting with Bright Spots and I am hooked! We are all managing through uncertainty and this group has amazing thinkers in their field, living in this real healthcare world and providing clarity for the future.

— Robert Santilli, CEO, Gunnison Valley Health

Your programming provided a real-world perspective. This approach created relatability; moreover, it will be easy to apply some of the work to enhance the patient experience.

— Leslie Marsh, CEO, Lexington Regional Health Center

Excellent overview of value and importance of video marketing; as a medical director myself, it opened my eyes to various opportunities for our health system to improve.

— Gerard Isenberg, MD, Chief Medical Quality Officer, University Hospital Cleveland Medical Center

A pirate’s bounty of meaty information!

— Julianne Eckert, Director, Quality Improvement, Clover Health

Menu

Subscribe to the Pod
Pre-Register For Webinars

Secure Payment

The Medicare Advantage Leadership Council (MALC) is an invitation-only peer community for senior Medicare Advantage leaders to exchange proven strategies and real-world “bright spots” across STARS, CAHPS, HEDIS, benefit design, risk adjustment, operations, and provider partnerships.

By activating your Medicare Advantage Leadership Council (MALC) membership, you’re choosing to be part of a small, trusted peer community of leaders who believe progress happens through honest conversation, shared learning, and the willingness to challenge what’s comfortable.

If you’re here, you likely already know: doing this work well can’t happen in isolation.

Membership is limited and approved by Bright Spots Ventures.

Activate your 2026 membership

$695/yr.
Pay with Stripe

☐ I acknowledge and agree to the MALC Membership Terms & Conditions.