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Peer Support to Improve Medicare Advantage Outcomes

Peer Support to Improve Medicare Advantage Outcomes

Lisbeth Briones-Roberts

Chief Togetherness Officer,
SCAN Health Plan

Lisbeth works cross-functionally with community-based organizations and departments within SCAN to develop and scale peer-to-peer programs that address isolation and loneliness among plan members and seniors within the communities that SCAN serves.

Lisbeth has been with SCAN since 2014 and previously served as marketing outreach manager, leading SCAN’s Senior Advocate and Peer Advocate teams of older and disabled adults who are both SCAN members and employees. Before SCAN, Lisbeth held a management position within the Council on Aging-Orange County.

Lisbeth holds a B.A. in History from the University of California, Los Angeles and is currently enrolled in the Master of Science in Gerontology program at California State University, Fullerton.

Jennifer Spear

Associate Director, Population Health, Humana

Jennifer is in charge of executing interventions and programs that address the integration of addressing health-related social needs throughout Humana’s core business and for Humana members.

Previously, she led initiatives to address food insecurity in Humana’s member population and the communities they serve. In that role, she worked closely with community partners, the clinical community and other partners to address the health-related social needs of people receiving care, particularly food insecurity. Spear previously led employee awareness strategies dedicated to raising awareness around the importance of social determinants of health and Healthy Days.

Before her role working with food insecurity, Spear implemented member call programs that focused on Healthy Days assessments, which is how Humana is tracking progress toward its Bold Goal – that the communities it serves will be 20 percent healthier.

Boaz Goan

Founder & CEO, Wisdo Health

Boaz Gaon is the founder and CEO of Wisdo – a mission driven company helping people take on life’s greatest challenges and opportunities, by relying on the wisdom of people who have been there. Wisdo was founded after Boaz’s father, formerly President of the Israel Cancer Association, passed away from cancer of the lung, blood and kidney (all primary cancers), bringing close to home the realisation that when coping with a serious illness – the road ahead is invisible, although millions have already earned wisdom that can and should be shared proactively. Wisdo helps people anticipate what and whom they don’t know that they should, when it matters – without even searching.

Prior to founding Wisdo, Boaz was an award winning novelist, playwright and journalist. He is a graduate of the London School of Economics (MSc, Global Media and Communications) and of the Iowa Writers Program for international writers. He is the author of seven produced plays, two novels and three non-fiction books. In 2014, Boaz was granted a Fulbright award in recognition of his work in theatre.

Mike Franz, MD

Senior Medical Director,
Behavioral Health,
Regence

Mike is a board-certified child & adolescent and adult psychiatrist who has worked in various clinical and administrative leadership positions throughout Oregon.

Before joining Regence, he was the first Medical Director of Behavioral Health at PacificSource. His passion is working toward sustainable reimbursement of high-value behavioral health/ physical health integration in medical settings.  On Fridays, he works as a clinician providing direct care to children at Deschutes County Behavioral Health as well as psychiatric consultation to pediatric clinics using the Collaborative Care Model and eConsults.

Mike is a past president of the Oregon Council of Child & Adolescent Psychiatry (OCCAP) and continues as an active member of its Executive Council.   In 2012 he received OCCAP’s Child Psychiatrist of the Year Award. In 2015 he was recognized as a Distinguished Fellow of the American Academy of Child & Adolescent Psychiatry (AACAP) and a Fellow of the American Psychiatric Association (APA).  Dr. Franz lives in Bend, Oregon with his wife and two daughters where they enjoy skiing, biking, hiking, and playing in their backyard.

Peer Support to Improve Medicare Advantage Outcomes

Motivating Medicare Advantage members to take the clinical actions needed to promote and support their care is a high priority for health plans. Driving healthy behaviors impacts health outcomes and performance, directly influencing costs and earning potential for MA plans. However, it can be challenging to engage members in their health.

Data shows that talking to peers with whom they can relate and share common health issues benefits members and engages them more in their health, leading many MA plans to implement peer support programs.

Our panel of experts will discuss how incorporating peer support programs in your MA plans can improve clinical outcomes, lower costs and boost engagement for members with chronic diseases, behavioral health issues and other social determinants of health. Hear “bright spots” and practical strategies you can implement in your health plan.

Lisbeth Briones-Roberts

Chief Togetherness Officer,
SCAN Health Plan

Jennifer Spear

Associate Director, Population Health, Humana

Boaz Goan

Founder & CEO, Wisdo Health

Mike Franz, MD

Senior Medical Director,
Behavioral Health,
Regence

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