President & COO,
Rosen Hotels & Resorts
Harris Rosen is Florida’s largest independent hotelier. Founded in 1974, Rosen Hotels & Resorts currently features a collection of nine Central Florida hotels providing 6,694 guestrooms—approximately six percent of the Central Florida inventory. The award-winning collection includes six leisure hotels—the 728-room Rosen Inn International, 1020-room Rosen Inn at Pointe Orlando, 315-room Rosen Inn (closest to Universal Orlando Resort®), 640-room Clarion Inn Lake Buena Vista, 134-room Midpointe Hotel and the 224 Clarion Inn and Suites at International Drive. Three luxury convention properties — the 800-room Rosen Plaza, 1334-room Rosen Centre and 1501-room Rosen Shingle Creek—combined feature 700,000 sq. ft. of versatile meeting and event space.
Rosen Hotels & Resorts owns several subsidiaries that create synergy and maximize operational efficiencies. Millennium Technology Group, founded in 1997 as an internal solution for Rosen Hotels & Resorts, is a leading provider of quality IT products and telecommunications services for the hospitality industry.
ProvInsure, Rosen’s insurance agency and risk management consulting company, was founded in 1995. Rosen Hotels & Resorts has been nationally recognized for its innovative, trend-setting associate wellness and preventative care programs as well as low-cost insurance and on-site, full-service medical facilities, all in the spirit of the Rosen Medical Center, A Place for Healing and Wellness. ProvInsure assists companies in arranging self-insured healthcare programs and primary care medical centers similar to Rosen Hotels’ nationally recognized in-house programs in addition to providing a litany of insurance-related products.
Rosen began his career at the Waldorf Astoria in New York City as a convention salesman. He continued with the Hilton Hotels Corporation occupying various management positions in some of the larger Hilton properties. He worked as the Director of Food and Beverage Operations at the Pittsburgh Hilton, the Assistant General Manager at the Buffalo Statler/Hilton, New Yorker Hotel and the Dallas Hilton and as the General Manager at the Cape Kennedy Hilton in Florida.
Rosen then joined the Post Company of Dallas as Director of Hotel Operations where he was involved in the development and management of one of its finest resort properties in Acapulco, Mexico. He left the Post Company after several years to join the Disney Company in California in 1968 as Director of Hotel Planning for Walt Disney World in Orlando. During his tenure, he was intimately involved in overseeing the design and development of the Contemporary Resort Hotel, the Polynesian Village Hotel, and the Fort Wilderness campground as part of the team that opened Walt Disney World in 1971.
Rosen received a Bachelor of Science in 1961 from the School of Hotel Administration at Cornell University. He served for three years in the United States Army as an officer in Germany and South Korea. Afterward, he completed the Advanced Management course at the University of Virginia’s graduate school of business on a Hilton Corporate Scholarship.
Rosen’s enthusiasm for health and wellness is well-known and well-respected by his associates. An avid fitness buff and master swimmer, Rosen inspires a healthy approach to diet and exercise. He and his culinary team created Rosen’s Perfect Pizza™, a whole-wheat honey crust containing no trans fats, that is sold at seven of his hotels.
Dir. of Health Services,
Rosen Hotel & Resorts
Kenneth has served Rosen Hotels and Resorts since 1998 in a variety of roles. With his bachelor’s degree in nursing from the University of Central Florida, Kenneth began as a triage nurse in the Rosen Medical Center not only providing patient care, but also organizing medical staff training and managing emergent medical needs. Within two years, Kenneth was promoted to Medical Staff Manager supervising the Center’s medical assistants and licensed practical nurses, leading and coordinating medical staff internal educational programs, managing patient education and handling departmental reports.
In 2004, Kenneth was promoted to Medical Center Administrator. In this role, he oversees all daily operational aspects of the medical center, including staff management, strategic planning, provider relations, public relations, budget development and analysis, and pharmaceutical and other external contract negotiations. In May of 2005, Kenneth completed a Master’s degree in Health Services Administration from the University of Central Florida. In 2008, Kenneth was promoted to Director of Health Services responsible for various programs for the over 5700 covered lives of Rosen Hotels and Resorts. Responsibilities include strategic planning, contracting, budgeting, community relations, quality assurance, program development, reporting, compliance programs, presentations, government relations, recruitment, claims reviews, utilization review and other responsibilities.
In 2012, Kenneth was a vital team member for the planning, design and implementation of the new 12,000 sq. ft. Rosen Medical Center, A Place for Healing and Wellness. Kenneth brought into the new facility a full fitness center, physical therapy, digital x-ray, dexascan, ultrasound, sleep studies, and a chiropractor.
Kenneth has worked diligently to contribute to efforts to cut healthcare costs for the medical center to ensure that recipients of the facility’s services receive the highest quality healthcare at the most affordable price. Kenneth is part of the team that has helped provide approximately 90% of pharmaceuticals to the associates with a $0 co-pay.
Kenneth has further served Rosen Hotels and Resorts, Inc. since 1998 as coordinator for the medical team that helps organize the annual Rosen Hotels Health and Benefits Fair. He is a graduate of Rosen Hotels and Resorts Management Training Program and the Certified Leader Program. He is a member of the American College of Healthcare Executives, the Professional Association of Healthcare Management, Medical Group Management Association (MGMA), Vice President of Dream Big (not for profit foundation) and an adjunct professor at the University of Central Florida teaching graduate-level health care administration since 2012.
Throughout his career, Kenneth received Employee of the Month and Service Advisory Coach of the Month from Rosen Hotels & Resorts five times. In 2009, Kenneth was honored by Rosen Hotels & Resorts as Manager of the Year. In 2011, Kenneth was honored by the Orlando Business Journal as an Outstanding Health Administrator. In 2012, Kenneth was honored to receive the College of Health and Public Affairs Outstanding Alumni Award from the University of Central Florida.
President, Provinsure
Ashley Bacot proudly serves as ProvInsure’s president. Ashley’s ability to develop innovative insurance solutions has earned the trust of the company’s plethora of long-term customers, as well as earns the immediate respect of new clients as they become familiar with the company’s highly effective insurance programs.
Ashley has played an integral role in helping Rosen Hotels & Resorts develop a cutting edge self-insured healthcare model to include an on-site primary care facility. This program has reduced the company’s healthcare costs to a mere fraction of its competitors while at the same time provides benefits that are far superior. Ashley has been instrumental in attracting national attention to this model with visits from the Chairman of the Congressional Subcommittee on Health, Katie Couric at CBS News, Fox and Friends, and CNN to mention a few. This very model has saved Rosen Hotels & Resorts $315 million since its inception and it could reduce the nation’s healthcare cost by $1 trillion annually.
Ashley is actively involved in the Central Florida community as a volunteer for Canine Companions for Independence, Runway to Hope and others. Ashley has a BS in Risk Management and Insurance from Florida State University. FSU is one of the leading universities in the curriculum of Risk Management and Insurance.
Learn how one employer – Rosen Hotels & Resorts – actively took control of healthcare spending by creating a cutting-edge health system for its employees to achieve quality care, improved outcomes and lower costs. During the live interview, three of the hotel chain’s executives will discuss the key programs and critical success factors that contributed to Rosen Hotels saving over 30% in healthcare costs for decades.
Excellent programming. This was my first time attending, and I will be a regular listener. Topics are relevant and timely.
— Margot Ozyp, Vice President, Contract Operations and Performance, Equality Health
I learn something practical every time I tune in!
— Heather Peterman, Director of Healthcare Research and Quality, Minnesota Department of Health Services
These webinars are very helpful and relevant. They are easy to listen to and have a great variety of topics, speakers and information. The pace is really engaging.
— Michelle Nelson, Senior Director, Health Improvement, United Regional Health Care
Great conversation about real-life problems caring for real-life patients!!!
— Kim Tjanden, Medical Director, Community Health, CentraCare
Enjoy your programming. Always much needed and relevant information.
— Mary Freeman, Director, Baptist Memorial Health Care
The topics were directly aligned with our company’s missions!
— Tracy Fennessy, Senior Relationship Manager, Business Development & Community Health, Point32Health
Who knew there would be a podcast about my actual job? I appreciate hearing how others are navigating the health plan world.
— Hayley Peebles, Lead Care Manager, Network Health
The Bright Spots series is always very well organized. Provides insight and recapping of key points. Happy to never be lectured or read to, but rather a great productive conversation style.
— Marie Wendt, Director of Clinical Quality & Care Management, Great Lakes Physicians Organization, P.C.
Your programming is spot-on for presenting new and innovative ways to improve health outcomes and care to our members.
— Shelley Krawchuk, RN, CPHQ, Clinical Program Manager, Health Net, Inc
I appreciate the well-balanced nature of the presentation. It gave me great ideas that can be easily implemented.
— Eileen Esposito, Vice President, Ambulatory Clinical Practice, Catholic Health
This is a great opportunity to bring together experts and have an open conversation. There are so many questions. One whole session could be on questions about how engaging it is! Thank you!
— Tracey Greene, Vice President, Personalized Health, Aetna National Medicaid
I picked up quite a bit that I had not considered with SDoH digital divide. It was especially interesting to hear from the panelists their thoughts and the programs they have put into place to improve the member experience, as well as barriers with language and culture. Thank You!
— Jesse Stakes, Associate Director, Clinical Quality, United Healthcare
Great information! Very timely and relevant to what is happening in healthcare.
— Laurie Evans, Director, Business Analytics, Blue Cross Blue Shield of Tennessee
The session inspired ideas and initiatives to share across my team at Humana on how we can strengthen our service delivery and implement these strategies in the buildout of new lines of business.
— Nicole Bell, Senior Market Development Professional, Humana
My first time connecting with Bright Spots and I am hooked! We are all managing through uncertainty and this group has amazing thinkers in their field, living in this real healthcare world and providing clarity for the future.
— Robert Santilli, CEO, Gunnison Valley Health
Your programming provided a real-world perspective. This approach created relatability; moreover, it will be easy to apply some of the work to enhance the patient experience.
— Leslie Marsh, CEO, Lexington Regional Health Center
Excellent overview of value and importance of video marketing; as a medical director myself, it opened my eyes to various opportunities for our health system to improve.
— Gerard Isenberg, MD, Chief Medical Quality Officer, University Hospital Cleveland Medical Center
A pirate’s bounty of meaty information!
— Julianne Eckert, Director, Quality Improvement, Clover Health
The Medicare Advantage Leadership Council (MALC) is an invitation-only peer community for senior Medicare Advantage leaders to exchange proven strategies and real-world “bright spots” across STARS, CAHPS, HEDIS, benefit design, risk adjustment, operations, and provider partnerships.
By activating your Medicare Advantage Leadership Council (MALC) membership, you’re choosing to be part of a small, trusted peer community of leaders who believe progress happens through honest conversation, shared learning, and the willingness to challenge what’s comfortable.
If you’re here, you likely already know: doing this work well can’t happen in isolation.
Membership is limited and approved by Bright Spots Ventures.
☐ I acknowledge and agree to the MALC Membership Terms & Conditions.
