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About

Our mission

Identify and share game changing “bright spots” in health plans, hospitals and health organizations around the country.

We bring leaders together

Purpose is good. Shared purpose is better.

Source: https://hbr.org/2013/03/purpose-is-good-shared-purpose

Improving Healthcare

We believe that finding a bright spot and cloning the idea is the most effective strategy to improve healthcare in our lifetime.

ERIC GLAZER

CEO, Bright Spots Ventures; Executive Producer & Host, Bright Spots in Healthcare

Eric is the founder and CEO of Bright Spots Ventures, which produces the Bright Spots in Healthcare podcast, webinar series, and leadership councils. With almost three decades in healthcare innovation, he specializes in high-impact events, telehealth solutions, and executive peer-to-peer forums.

Prior to dedicating his time to Bright Spots Ventures full-time, Eric spent 13 years at Teladoc Health leading solution strategy across primary care, mental health, expert medical opinion, and telemedicine. His efforts transformed the company’s storytelling approach and contributed to a 3x improvement in sales win rate. He also launched and led Teladoc’s Health Plan Advisory Council, engaging executives from leading national health plans in an ongoing peer-to-peer learning opportunity that inspired the creation of similar councils at Bright Spots.

Eric has also served as executive producer and host of the Bright Spots in Healthcare podcast since its inception in 2014.

Haritha Krishnarathnam

Head of Production Strategy and Operations

Haritha serves as Head of Production Strategy and Operations at Bright Spots Ventures. In this role, she leads a team of experienced producers who execute comprehensive strategies to secure expert speakers for every event and learning opportunity. With over a decade of conference experience across healthcare, technology, and social innovation, Haritha combines strategic vision with operational excellence to ensure Bright Spots clients achieve exceptional results and build meaningful results.

Haritha specializes in content curation and purpose-driven storytelling that drives influence and action among healthcare executives. Her seamless execution of complex event operations delivers the caliber of programming that defines the Bright Spots experience.

Previously, she held senior content strategy roles at World Health Congress and  thINc – The Healthcare Innovation Company and Validation Institute. There, she led large-scale C-suite convenings across the healthcare ecosystem. She also volunteers with A Compassionate World, supporting communications and advocacy for compassionate, sustainable living.

  • SUBSCRIBE

    to the Bright Spots in Healthcare Podcast

Excellent programming.  This was my first time attending, and I will be a regular listener. Topics are relevant and timely.

— Margot Ozyp, Vice President, Contract Operations and Performance, Equality Health

I learn something practical every time I tune in!

— Heather Peterman, Director of Healthcare Research and Quality, Minnesota Department of Health Services

These webinars are very helpful and relevant.  They are easy to listen to and have a great variety of topics, speakers and information.  The pace is really engaging.

— Michelle Nelson, Senior Director, Health Improvement, United Regional Health Care

Great conversation about real-life problems caring for real-life patients!!!

— Kim Tjanden, Medical Director, Community Health, CentraCare

Enjoy your programming. Always much needed and relevant information.

— Mary Freeman, Director, Baptist Memorial Health Care

The topics were directly aligned with our company’s missions!

— Tracy Fennessy, Senior Relationship Manager, Business Development & Community Health, Point32Health

Who knew there would be a podcast about my actual job? I appreciate hearing how others are navigating the health plan world.

— Hayley Peebles, Lead Care Manager, Network Health

The Bright Spots series is always very well organized. Provides insight and recapping of key points. Happy to never be lectured or read to, but rather a great productive conversation style.

— Marie Wendt, Director of Clinical Quality & Care Management, Great Lakes Physicians Organization, P.C.

Your programming is spot-on for presenting new and innovative ways to improve health outcomes and care to our members.

— Shelley Krawchuk, RN, CPHQ, Clinical Program Manager, Health Net, Inc

I appreciate the well-balanced nature of the presentation. It gave me great ideas that can be easily implemented.

— Eileen Esposito, Vice President, Ambulatory Clinical Practice, Catholic Health

This is a great opportunity to bring together experts and have an open conversation. There are so many questions. One whole session could be on questions about how engaging it is! Thank you!

— Tracey Greene, Vice President, Personalized Health, Aetna National Medicaid

I picked up quite a bit that I had not considered with SDoH digital divide. It was especially interesting to hear from the panelists their thoughts and the programs they have put into place to improve the member experience, as well as barriers with language and culture. Thank You!

— Jesse Stakes, Associate Director, Clinical Quality, United Healthcare

Great information! Very timely and relevant to what is happening in healthcare.

— Laurie Evans, Director, Business Analytics, Blue Cross Blue Shield of Tennessee

The session inspired ideas and initiatives to share across my team at Humana on how we can strengthen our service delivery and implement these strategies in the buildout of new lines of business.

— Nicole Bell, Senior Market Development Professional, Humana

My first time connecting with Bright Spots and I am hooked! We are all managing through uncertainty and this group has amazing thinkers in their field, living in this real healthcare world and providing clarity for the future.

— Robert Santilli, CEO, Gunnison Valley Health

Your programming provided a real-world perspective. This approach created relatability; moreover, it will be easy to apply some of the work to enhance the patient experience.

— Leslie Marsh, CEO, Lexington Regional Health Center

Excellent overview of value and importance of video marketing; as a medical director myself, it opened my eyes to various opportunities for our health system to improve.

— Gerard Isenberg, MD, Chief Medical Quality Officer, University Hospital Cleveland Medical Center

A pirate’s bounty of meaty information!

— Julianne Eckert, Director, Quality Improvement, Clover Health

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Secure Payment

The Medicare Advantage Leadership Council (MALC) is an invitation-only peer community for senior Medicare Advantage leaders to exchange proven strategies and real-world “bright spots” across STARS, CAHPS, HEDIS, benefit design, risk adjustment, operations, and provider partnerships.

By activating your Medicare Advantage Leadership Council (MALC) membership, you’re choosing to be part of a small, trusted peer community of leaders who believe progress happens through honest conversation, shared learning, and the willingness to challenge what’s comfortable.

If you’re here, you likely already know: doing this work well can’t happen in isolation.

Membership is limited and approved by Bright Spots Ventures.

Activate your 2026 membership

$695/yr.
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